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Hitachi

Hitachi in Vietnam

The following shall apply to requests for disclosure, etc. of personal information other than requests for disclosure, etc. of personal information provided to the sales department of Hitachi Ltd. (hereafter, the "Company") or requests for disclosure, etc. of personal information on a website of the Company.

1. Request Format

Please download and use the "Request Form for Disclosure, etc. of Personal Information" (PDF file). If you cannot download the "Request Form for Disclosure, etc. of Personal Information" (PDF file), the Company can send it to you by facsimile or post.
(Inquire at the "Inquiry window concerning personal information protection".)

2. Attached Documents

Please attach the following 2 documents to the "Request Form for Disclosure, etc. of Personal Information" (PDF file):

a.
Identification document (for details, see below)
b.
Commission fee payment certificate
(Not needed in cases of personal information correction, addition, or deletion)

3. Payment of service charge

For the disclosure or notification of the purpose of use of personal information, a service charge of 800 yen is charged. For details, see "Concerning Method of Payment of Service Charge". There is no service charge concerning correction, addition, deletion, suspension of use, or suspension of provision to third parties of personal information.
Note that the service charge will not be returned when the disclosure or notification of the purpose of use is not performed because the Company does not possess the customer's personal information or for reasons stipulated by law.

4. Request method

The customer is requested to send the materials listed from a) to c) below, in a sealed letter by delivery-certified mail (210 yen as of December 20th, 2005) to the address given in (5) below. (The cost of delivery-certified mail is to be borne by the customer.)

Required materials:

a.
"Request Form for Disclosure, etc. of Personal Information" with all necessary items entered and signatures given.
b.
Identification document (for details, see below)
c.
Service charge payment certificate (for details, see below) For details, see "About Fee Payments".

5. Request address

1-6-6 Marunouchi, Chiyoda-ku, Tokyo, Japan 100-8280
Information Security Department, Corporate Information Technology & Security Division, Hitachi, Ltd.

6. Response from the Company

The response to the customer will be sent by restricted delivery mail (special type) to the address stated on the customer's identification document. The Company requests a grace period of 2 weeks to conduct an internal check before responding to requests. If 2 weeks or more is required, the Company will notify the customer of that fact.

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